Privacy Policy

At INGENEUMÁTICA S.A.S, we prioritize safeguarding the privacy of the personal information of users obtained through our Website. To this end, we are committed to adopting a confidentiality policy as detailed below:

The User acknowledges that providing personal information is done voluntarily and in response to specific requests made by INGENEUMÁTICA S.A.S to complete a transaction, submit a complaint, or access specific product and service information.

The User agrees that by registering on the Website, INGENEUMÁTICA S.A.S collects personal data, which will not be shared with third parties without the User’s knowledge.

The collection and automated processing of personal data resulting from browsing and/or registering on the Website serves the following purposes: (i) proper management and administration of the services offered on the Website, which the User decides to use or sign up for; (ii) quantitative and qualitative analysis of visits and the use of services by users; (iii) the delivery, via traditional or electronic means, of information related to INGENEUMÁTICA S.A.S, such as newsletters, digital marketing, and other company-related communications; (iv) the ability to facilitate and process online purchases.

1.1 – User Rights Regarding Personal Data

In compliance with applicable regulations, we inform you of the existence of an automated personal data file. Users have the right to access, rectify, cancel, or object to the processing of their personal data and may exercise these rights through a data update form available on the INGENEUMÁTICA S.A.S website.

1.2 – Use of Cookies and Activity File. Website Monitoring.

The Website uses cookies. Cookies used by the Website are files sent to a browser from a web server to record user activities on the Website and enable smoother, more personalized browsing. Users can configure their browser to prevent the entry, block, or delete cookies. It is not necessary for users to allow the download or installation of cookies to use this Website.

Additionally, the Website’s servers automatically detect the IP address and network name used by the user. This information is temporarily stored in the server’s activity log, allowing subsequent data processing for statistical measurements, such as page impressions and the number of website visits.

In addition to the Website’s own monitoring systems, it uses external statistical tools such as Google Analytics, a web analytics service provided by Google, Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”). Google Analytics uses cookies, which are text files placed on users’ computers, to help analyze how users interact with the Website. The information generated by the cookie about users’ website activity (including their IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on behalf of the company to track website usage, compile reports on website activity, and provide other services related to website and internet usage. Google may transmit this information to third parties when required by law or when these third parties process the information on Google’s behalf. Google will not associate users’ IP addresses with any other data held by Google. Users can refuse the processing of their data by selecting the appropriate settings in their browser, but please note that if you do so, you may not be able to use the full functionality of the Website. By using the Website, users consent to the processing of their information by Google in the manner and for the purposes outlined above.

1.3 – Transfer of Users’ Personal Data to Third Parties

INGENEUMÁTICA S.A.S will not transfer users’ personal data collected through the Website to third parties without their explicit consent. However, users agree to the transfer of their personal data when required by competent administrative authorities or by court order.

The User also understands that the information they provide will be part of a file and/or database that may be used by INGENEUMÁTICA S.A.S for specific processes. Users may modify or update the information provided at any time.

The personal information provided by the User is secured by an access password known only to them (enabled for e-commerce services). Therefore, the User is solely responsible for maintaining the secrecy of their password. INGENEUMÁTICA S.A.S agrees not to access or attempt to know the password. As no Internet transmission is completely secure, the User acknowledges and accepts the potential risk involved in transmitting their data.

INGENEUMÁTICA S.A.S is not responsible for any consequences resulting from unauthorized third-party access to the database or technical issues affecting data storage in the system in any part of the Website.

INGENEUMÁTICA S.A.S has adopted the legally required security measures to protect personal data, including implementing the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, or theft of the provided data.

1.4 – Modifications to the Terms of Use

INGENEUMÁTICA S.A.S reserves the right to modify the Privacy Policy at its discretion and at any time. Such changes will become effective once published on the Website.

Users agree to periodically review this section to stay informed of any changes, and each new access to the Website will be considered as tacit acceptance of the updated terms.